April 18, 2025

3 thoughts on “OLS 590 Homeland Security (open thread)

  1. Communication Skills of IS Providers:
    An Expectation Gap Analysis From Three
    Stakeholder Perspectives

    A highly quantitative look at a gap analysis of information systems stakeholders using a survey instrument to collect data. The primary focus is communication between the IS (or IT) side and the user community.

    Lots of good additional resources in the bibliography section of the article.

    Hornik, S., Houn-Gee, C., Klein, G., & Jiang, J. J. (2003). Communication skills of IS providers: an expectation gap analysis from three stakeholder perspectives. Professional Communication, IEEE Transactions on, 46(1), 17-34.

  2. Card Technology Developments and Gap Analysis Interagency Report

    Gap analysis done by NIST for government use of various card technologies (smart cards, magnetic cards, optical cards etc.)

    Barker, W. C., Howard, D., Grance, T., & Eyuboglu, L. (2004). Card Technology Developments and Gap Analysis Interagency Report: National Institute of Standards and Technology.

    Available at: http://csrc.nist.gov/publications/nistir/nistir-7056.pdf

Comments are closed.